cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
128
Flag Post

probems on internet

HP Recommended
probook 4730s
Microsoft Windows 7 (64-bit)
I reinstalled window 7. Then, I cannot use wi-fi to connect internet.
1 REPLY 1
Highlighted
Level 20
Level 20
119,865 110,045 17,531 26,814
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

Most likely you need to install the wireless network driver.

 

There can be one of many different wireless cards HP could have installed in your notebook.

 

Please post the hardware ID for the device you see listed in the device manager as a Network Controller, and then I will post the link to the wifi driver you need.

 

Use this guide for how to find the hardware ID...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation