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1st time turn on. error: could not complete os installation, restart computer, restart, same result

HP Recommended
HP 250 G5
Microsoft Windows 10 (64-bit)

Purchase new HP notebook. Turn on for the 1st time and got error message: could not complete installation of os, retart computer. After restarting computer I got the same result. Added an administrator password and that gave the same error message mentioned earlier. Now the computer has locked out users and advise to contact Administrator

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