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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Boot up error "Primary (Internal) Battery (601)"

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I replaced the internal battery with a new CR2032 battery and I still get this error. How do I fix this? I have a HP G71-447US Notebook, just 2 years old!

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Primary (Internal) Battery (601)", is the problem with the cmos battery on the system board, contact the manufacturer for the geniune part or get it replaced with them, u can check with stores on this

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Yes, understood. That is the one I replaced. Thanks..

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Hi,

 

This is a slightly misleading error as it does in fact refer to your notebooks main battery, not the cmos cell.

 

To confirm that this is the case, try the following.

 

Download and run the stand-alone battery test utility available on the page below and see if this reports any problems with your battery.

 

http://h20239.www2.hp.com/techcenter/battery/battery_ts.htm

 

Regards,

 

DP-K

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DavidPK is right.  The primary (internal) battery is the one that powers the notebook when it is not plugged in.  The reason it is call an internal battery is to distinguish it from the extended batterys that you can purchase with some models that attaches to the outside of the laptop.

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Yes, very misleading. The test shows it needs to be repalced. I would think it would have lasted more than 2 years. I have other laptops that I have had for 5 years now, battery is still good. I guess I will look for another.

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I have the same problem. Just curious if it's bad for my laptop to keep using it while it's plugged in? I just ordered a new battery but I didn't cause any damage. Any info would be greatly appreciated. Thanks you!

 

codeFiend,

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This is a Lithium-Ion battery, which are used a lot on most mobile devices these days. They provide high power for long and surges, whuch digital devices need.

 

The disadvantage with this technology is they have a limited life, usualy 2-3 years. Even if Litium-Ion Batteries are not used, they have a ticking shelf life.

 

They are ideal for mobile phone technology, as most phone contracts/phone life is usualy 2 years.

 

Just replace it, they are not expensive.

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thank you man
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I am getting the same error.  So as suggested I used the HP Support Assistant to run the battery check and it says my battery is "Good." What could be the problem?

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