While it is published for desktops, it works on notebooks as well, and is not unique to HP. This is most common when another application with CD burning features is installed on the PC.
"If error code 10 , 19 , 31 , 32 , 39 or 41 is shown inside Device Status, a problem exists with the integration of previous CD burning software. Use Step 3 to remove associated control filters from the registry. "
installed windows 8 release preview-- lost my vista home premium-- and do not have a cd to reinstall the vista. I only have the product key from the back of my laptop. And now cd/dvd shows -- this device cannot start. (code 10).