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Chrome keyboard not functioning at all

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Chrome
Our Chrome notebook's keyboard has no function. We are only able to move the mouse but no keys or the pad are working?
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Welcome to HP Forums @Chillyer, it is a great place to find answers and tips. 

 

I understand you are unable to use the keyboard on your Chromebook. I will be glad to help. 

 

Recommend you to try the steps suggested in this article

If the issue persists, please contact our phone support for the service options. 

 

Keep me posted. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, that’ll help us and others see that we’ve got the answers!

Chimney_83
I am an HP Employee

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