cancel
Showing results for 
Search instead for 
Did you mean: 

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
Shaun101
New member
5 4 0 0
Message 1 of 8
4,049
Flag Post
HP Recommended

Solved!

Compaq Presario CQ57 Drivers

Hi,

 

I have just reinstalled windows 7 64bit on my CQ57 but it cannot find the drivers for the wifi, ethernet and network, 

 

The problem i have is i dont know what model of card it has and what drivers it needs

 

Does anyone know what the model number of the wifi is and what drivers i need?

 

Model number for laptop is: CQ57-302SA

 

It is now unfortunatly out of warrenty 

 

Thanks

Shaun

0 Kudos
7 REPLIES 7
Level 20
Level 20
113,339 103,516 16,283 25,011
Message 2 of 8
4,041
Flag Post
HP Recommended

Solved!

Compaq Presario CQ57 Drivers

Hi, Shaun:

 

Below is the link to the wired network driver you need.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-93650-1&cc=us&dlc=en&lc=en&...=

 

You will need to post the hardware ID for the Network Controller (wireless card) listed in the device manager under the Other Devices category.

 

If you do not know where to find the hardware ID, please read the info at the link below:

 

http://www.wikihow.com/Find-Hardware-ID

Shaun101
New member
5 4 0 0
Message 3 of 8
4,034
Flag Post
HP Recommended

Solved!

Compaq Presario CQ57 Drivers

Hi Paul,

Thanks for the reply,

The problem I have is the computer doesn't recognise the Wifi card it just say pci card


Shaun
0 Kudos
Shaun101
New member
5 4 0 0
Message 4 of 8
4,031
Flag Post
HP Recommended

Solved!

Compaq Presario CQ57 Drivers

Sorry it recognises the network controller but doesn't have any model information or drivers

Shaun
0 Kudos
Level 20
Level 20
113,339 103,516 16,283 25,011
Message 5 of 8
4,026
Flag Post
HP Recommended

Solved!

Compaq Presario CQ57 Drivers

Hi:

 

Please read the guide on where to find the hardware ID once you click on the Network Controller Device.

 

You click on the network controller device.

 

Then there are tabs on the top of the window. Click on the Details tab.

 

Now you see a line labeled Property.

 

There is a dropdown list that is defaulted to Device Description

 

Drop down on that line and select the second item on the list just under the device description label and it will be labeled Hardware Id's.

 

Then you will see in the window after you select hardware ID's a list of characters that look something like this:

 

PCI\VEN_8086&DEV_1502&SUBSYS_1494103C&REV_04
PCI\VEN_8086&DEV_1502&SUBSYS_1494103C
PCI\VEN_8086&DEV_1502&CC_020000
PCI\VEN_8086&DEV_1502&CC_0200

 

I need you to post the top string of characters of what you see. So for this example, I would need this line:

 

PCI\VEN_8086&DEV_1502&SUBSYS_1494103C&REV_04

 

Without that hardware ID, there isn't a thing I can do to help you other than to post the links to about 25 different wireless card drivers until you find the right one that works.

 

The problem with that method is sometimes trying too many drivers messes up the registry in your operating system and it can cause problems with installing the driver that is supposed to work.

Shaun101
New member
5 4 0 0
Message 6 of 8
4,019
Flag Post
HP Recommended

Solved!

Compaq Presario CQ57 Drivers

Hi,

 

Network adaptor:

 

PCI\VEN_1814&DEV_5390&SUBSYS_1636103C&REV_00

 

Unknown PCI Card:

 

PCI\VEN_10EC&DEV_5209&SUBSYS_3577103C&REV_01

 

Thanks

Shaun

0 Kudos
Shaun101
New member
5 4 0 0
Message 7 of 8
4,017
Flag Post
HP Recommended

Solved!

Compaq Presario CQ57 Drivers

Hi, 

 

Thanks for your help, i have found the drivers now thanks to you showing me how to find hardware ids which allowed me to find the drivers 

 

Thanks

Shaun

0 Kudos
Tags (1)
Level 20
Level 20
113,339 103,516 16,283 25,011
Message 8 of 8
4,015
Flag Post
HP Recommended

Solved!

Compaq Presario CQ57 Drivers

You're very welcome, Shaun.

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation