The HP Community is here for you.
04-14-2010 05:40 AM
I have a problem with my Notebook,
I install windows 7 pro org that came with the notebook.
The notebook wont show the Biometric divices in control panel but in device manager the driver and the fingerprint reader are there...
Tried every thing that i could find on the net
it works when instaling hp protect tools but they slow down my notebook when booting up
dose any one have the same problem and did some one finde a solution to this problem
i need an answer quickly
excuse my english
04-14-2010 08:28 PM
I had the same problem and had to use Digital Persona. It works fine without any issues. I reformatted with Win7, installed digital persona but it didn't work right away. Seems to me that I had to also install the Authentic software 2nd. Don't know why but it worked. There's a really good link with great instructions on this site at:
Follow the instructions for the fingerprint reader and it should work for you.
04-14-2010 11:29 PM
Hi tanks for the advice
but my finger print on my Notebook is Validity - Fingerprint reader so autotech drivers wont work, windows 7 were instald on the notebook allredy didint have to upgrade, where can a download digital presona from a HP page,do you have a link maybe?
i tried to remove drivers to install difrent, to install vista drivers, to run compatibility mode for vista on digital persona, tride to relase static charge to reset bios security and so on and on what ever i fount on the net!
but everting faild
only works on hp protect tools that slows down my notebook to a whole 2 min. log on withc drives me insein
Validity - Fingerprint reader (VFS451)
cant work with upek and autotech
when instal digital persona reader can be recognized