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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-05-2017 11:14 PM

HP Recommended
Product: HP pavilion G7 WM1329
Operating System: Microsoft Windows 7 (64-bit)
I have the HP pavilion G7 wm1329 that absolutely will not recognize any of my hard drives and sometimes I can get it to recognize but then it states there are no drivers to initialize me to install my operation system of Windows 7 Professional. Missing the driver utility I guess but can't get the right one so I can put it on a bootable flash drive. Please help. I have over a month of time messing with it lol
1 REPLY 1

‎04-06-2017 12:56 PM

HP Recommended

Hello @Ballfat

 

Welcome to the HP Support forum. Thank you for posting.

 

This PC model originally comes with Windows preinstalled by HP (a.k.a. OEM Windows). Therefore if you need to reinstall Windows, your best path is using original HP Recovery media - it contains genuine Windows, drivers and certain preinstalled apps. The one for your model is this one >> http://www.computersurgeons.com/p-20692-recovery-kit-679965-001-for-hp-pavilion-notebook-pc-model-nu...

 

I guess that your Windows 7 installation media may be corrupt or could have been "touched" by unauthorized parties - it should recognize any HDD just fine. You may also check your BIOS settings and ensure they are all set to default condition.

 

I recommend you use the recovery media to restore the PC to factory default condition. Once you receive it at home, here are detailed instructions how to use it > http://hp.dezide.com/ts/start.jsp?guide=HPSystemRecovery.net&as=true&section=ccweb&SFS=tdoc&language...

 

 

Hope this helps. Let me know if you face difficulties.

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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