Operating System: Microsoft Windows Vista (64-bit)
[personal information removed] (Hi...Can you help me? my hp says no bootable device -- insert boot disk and press any key...I try press ESC and click F2(System Diagnostics)...After I click Hard Disc Test...My hp says Hard Disk Not Exist...What should I do to solve this problem? I hope You can help me..)
Sounds like the hard drive has failed and will need to be replaced. A retail laptop SATA hard drive can be used-Western Digital, Seagate, Toshiba,etc.
Just be sure to get one of at least equal capacity as the original in order to use Recovery Discs. It can be larger, but not smaller capacity.For instance if you have a 350GB hdd you could use a 500GB hdd. The biggest problem is that most new hdd's are now AF (advanced format) and Vista Recovery Discs will normally fail on AF drives. If you can find a non-AF drive you should be ok.
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Did you have your data from the laptop backed up anywhere? Do you need the data from the failed drive?
As CherylG perfectly explained, in order to use your recovery disks you would need a drive with equal or larger capacity. I would suggest checking the lower capacity models of WD Blue as a potential replacement if the drive has indeed failed.
If you don't feel comfortable fixing your own laptop I would suggest taking it to a technician. Another thing I would suggest is checking your warranty policy if the laptop is still under warranty and if swapping the storage drive on your own voids it or not.
If you do feel comfortable, you can try connecting your laptop drive to an already working computer (externally or internally) as a secondary drive and see if the system recognizes it in the BIOS, Device Manager or Disk Management. If it does appear, there may be a small chance to recover the data from that drive.
What's the brand and model of the problematic drive?
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