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Hp Simple Save Not connecting to any computer MAC or PC

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HP Simple Save

Hp Simple Save Not connecting to any computer MAC or PC. Why? and What do I need to do?

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@Eric1674

 

Welcome to the HP Community Forum - we are a community of HP enthusiasts!

 


@Eric1674 wrote:

Hp Simple Save Not connecting to any computer MAC or PC. Why? and What do I need to do?


The unit probably died -- that is sad, I know; the lifespan on these little systems is apparently somewhere between two and six years.  Mine died about three years ago.  Poof!

 

There is no longer any support for the software or the hardware.

 

Because the data is locked inside the software you may need a forensic specialist to dig out the files.

 

You could also try taking the disk to a Repair house - ask whether the data can be extracted.  The disk may have only lost its power supply.  ???

 

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Dragon-Fur

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I hope that is not the case. It worked fine two months ago when I used it. When I plug it in the light still comes one, but the computers are not reading it. I have no clue how to extract the data off it and I wasn't aware they have a small self life. I'm working overseas, so I don't have the slightest clue where to go to even get help on it. 

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