09-21-2016 02:04 PM
Hi all, hope someone can impart some words of wisdom regards the following!
I am running Windows 10 on my laptop and when running the Windows 10 Upgrade Assistant to install the most recent version it advises that all criteria for updating are ok (including disk space) but then stops installation advising not enough disk space. As far as I can see the Upgrade assitant tries to install to my recovery drive which is more or less full with files showing an HP warning 'Recovery Partition' message. The laptop has 1tb of memory that I'm hardly using.
Can I somehow get the update to install to my hard drive as opposed to the recovery drive? Is this the right solution? I'm really no expert and am thinking of popping into the computer shop on my high street and paying them to take the pain away, but I thought I'd give this forum a whirl first to see if there is an easy solution? I've searched quite extensively online for a solution & there's nothing I can find that helps.
Thanks in advance to any respondees!!!
09-21-2016 02:09 PM
If you are already running Windows 10, the upgrade assistant won't tell you anything that you don't already know. The new Anniversary Update for Windows 10 will install on your computer.
I am an HP employee.
09-21-2016 04:05 PM
Sounds like a tough problem, and like you, I wasn't able to find any clear cut solutions. Do you happen to have the error code that pops up when the error displays? Should look something like "0x80070070"
I did find this and it sounds similar to the issue you are having:
Keep in mind I am not familiar with the tools or tips recommended in the article, but this looks like a legit site and I think it's worth a try.