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armandoayudame
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Intel WiUSB - USB-IF xHCI USB Host Controller error on Windows 10 ENVY dv4 Notebook

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HP ENVY dv4 Notebook PC
Microsoft Windows 10 (64-bit)

I can't solve this error with Intel Driver Update Utility 2.2 tool and found Intel PROSet/Wireless Software for Bluetooth but always failed when try to install the latest version 18.1.1525. Thanks for your help and great support.

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Sparkles1
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Hi @armandoayudame,

 

 

Thank you for your inquiry,

 

 

When posting it is very important to include your exact model of HP notebook and not just the series such as Envy. 

This information enables up to assist you more effectively. 

 

 

From your post I am assuming you are trying to connect a Bluetooth dongle to your notebook and it is not being recognized  correctly.

 

Have you done all your Windows updates?

 

Have you ran the Windows troubleshooter?

 

Have you ran the  HP Support Assistant  to check for any  HP updates and help overcome difficulties?

 

Here is a link to  HP PCs - Using Bluetooth Devices (Windows 😎 that may help.

 

 

If you are still unable to get the device recognized properly, what is the exact model of  the Bluetooth device?

 

Is it supported in Windows 10?

 

Have you contacted the manufacturer of the device?

 

 

 

Good Luck!

Sparkles1

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