06-23-2016 07:36 AM
My problem is regarding keyboard funtion, few of key are behaving like other keys like whenever i am typing the pragragh and hit Enter it usually fall to next line but in my case it fall to the end of the pragraph, like this when i pres insert key it act like Backspace key, when i press pg up key it act like '\' and when i press Space Key it get me to the End of the Line... Please suggest what to do, i am very sick of this....
06-24-2016 06:52 AM - edited 06-24-2016 06:56 AM
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I came across your post about the keyboard issue, and wanted to help! I understand that some keys are functioning as other keys, when you press them.
To start, can you provide me with the Product Number of the notebook? Here is a link you can use that will help you find your Model and Product Number:
HP Customer Support - Products
Are you only having this issue in a particular program? Or is this issue present throughout the entire system? Do you know if this issue is present in the BIOS, before starting the Operating System? In the meantime, try reviewing the following document, and let me know how it goes: HP Notebook PCs - Notebook Keyboard Troubleshooting (Windows 10, 😎
Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for. Also, clicking the Thumbs up below is a great way to say thanks!
Have a great day!
06-25-2016 07:16 AM
Many Thanks to reply so quickly and briefly..
My product Number - HP 1000-1140TU Notebook
This i am facing every where like in typing Mail, doing coding, writing a note , surfing the internet anywhere that requires these affected key.
I have also tried to change the Keyboard but problem did not resolve. Many technician have suggested to format the Laptop and re-install the Window, but why i need to re-install when my window is Originall.
Seriously its horrible like press Insert key and it will behave like BackSpace Key, pg up key act as backward slash, the most irritating key is Enter like when i hit Enter Key it never fall to the next line , it fall to end of Pragraph.
Please I need help, do suggest me what to do , i am in a big need of this laptop.
06-27-2016 07:24 AM
It seems that you are being asked to reinstall Windows, because the issue seems software related. I understand that you already tried replacing the keyboard, without success. This can further show that the issue may be software related. Did you try reviewing the document that I provided in my previous post? What were the results?
06-30-2016 01:09 PM
I understand that the issue started in Windows 7. When you upgraded to Windows 10, was the issue resolved temporarily? Are you able to use the Go back to an earlier build option, in your System Settings?: HP Notebook PCs - Upgrading to Windows 10
This option should only be available for the first 28 days after installing Windows 10.