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Operating System Health

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I keep getting messages from a registry cleaner that I have more than 70 system-related errors.  I did an HP scan and thought that should fix the errors, but it does not seem to have done so.  What should I do other than purchasing the software offered by the other company?

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Read up more one registry cleaners, and NOT from the people that offer them, before you decide which one, if any, to buy.

 

A large percentage of the registry cleaners on the market are likely to create more new problems than the number of old problems they cure.

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From your description it sounds as if the message was rather aggressive. Have you checked for malware to be sure your system is not infected with a fake alert?

 

If that message was from a legitimate registry cleaner, I still do not support those because they can aggravate a situation and take steps we are many times not manually aware of.

 

 It is better not to resort to such programs if you don't know what is happening with the proposed fix and the registry.
Otherwise, a change to the registry can make a system unbootable by one mistake.

Here are some good discussions:

http://windows.microsoft.com/en-US/windows-vista/Are-registry-cleaners-necessary
http://aumha.net/viewtopic.php?t=28099
http://cwsandiego.com/2010/11/16/registry-cleaners-proceed-with-caution/
http://blogs.technet.com/b/markrussinovich/archive/2005/10/02/registry-junk-a-windows-fact-of-life.a...
http://www.whatthetech.com/2007/11/25/do-i-need-a-registry-cleaner/
http://billpstudios.blogspot.com/2007/04/do-i-need-registry-cleaner.html


If you absolutely must use a registry cleaner, always backup the registry first:
http://windows.microsoft.com/en-us/windows7/Back-up-the-registry

 

Let us know if you need help scanning for malware.

 


Microsoft MVP / Consumer Security

Member of Alliance of Security Analysis Professionals

SpywareHammer

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If you are getting popup alerts from a site asking you to buy their product ,you need to clean your system of malware.

 

Download,install  and scan with one or both of the following cleaners>>

 

SUPERAntiSpyware:

 

http://www.superantispyware.com/download.html

 

MalwareBytes:

 

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

**Click Accept as Solution on a Reply that solves your issue**
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As long as the advice to run SAS and MBAM has been posted here, please post the logs from each scan here for review. Thanks.


Microsoft MVP / Consumer Security

Member of Alliance of Security Analysis Professionals

SpywareHammer

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You may be infected

Follow the order given below to properly disinfect your PC

1.) Make a boot AV disc then boot from the disc and scan the hard drive, remove any infections it finds, I prefer the Kaspersky disc myself. The New 2010 Kaspersky disc can update the AV dat files if you are connected to the internet at the time of scan and is suggested to update before the scan.

http://www.techmixer.com/free-bootable-antivirus-rescue-cds-download-list/

2.) Then:
Install free MBAM, run the program and go to the Update tab and update it, then go to the Scanner Tab and do a quick scan, select and remove anything it finds.

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html


3.) When MBAM is done install SAS free version, run a quick scan, remove what it automatically selects.
http://www.superantispyware.com/download.html


These last 2 are not AV softwares like Norton, they are on demand scanners that only scan for nasties when you run the program and will not interfere with your installed AV, these can be run once a day or week to ensure you are not infected. Be sure you update them before each daily-weekly scan.

 

.

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