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Ganchs
Level 2
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Message 1 of 4
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Problem with Broadcom BCM43142 802.11 bgn Wi-Fi M.2 Adapter

HP Recommended
HP Notebook - 15-ac022ne
Microsoft Windows 10 (64-bit)
HI,

I have a problem with the WiFi adapter, after upgrading to Windows 10, the WiFi won't turn-on anymore.

I tried the ff:
Download the latest driver,
Uninstall and reinstall install the driver,
Installing HP support assist,
Reinstalling windows,

... Basically everything but nothing fixes the issue.

Note:
Laptop was total mess before I had it, corrupted hard disk, no Operating system, no recovery partition, no recovery disk or media.. I had to wipe out the hdd and reinstall windows 8, it was working fine until I upgrade to Windows 10.


Any suggestions???
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Amreen
Level 5
Level 5
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Message 2 of 4
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HP Recommended

Hello,

 

Please install the wifi Broadcom drivers of windows 8/8.1 from HP.com

 

this would resolve the issue

 

and check  under control panel,network and sharing centre,change adapted settings ,the wifi is enabled

Regards;
Smiley
I am an HP employee
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arunsri
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Message 3 of 4
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HP Recommended

Same problem. Dont know what is the problem. Tried with all possible steps. Wifi speed is less but ethernet is fast as double. This problem persists not only for broadband also for dongle and other mobile services.

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kevin-t
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Message 4 of 4
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HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!

Thank you


I work on behalf of HP
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