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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Elitebook
Microsoft Windows 8.1 (64-bit)
How laptop elitebook
1 REPLY 1
HP Recommended

@Ebenezer3

 

Hello;

Allow me to welcome you to the HP forums!

 

The Windows product key is embedded into the UEFI firmware of your laptop.

 

HP does not keep records of individual product keys associated with individual PCs.  So, HP has no way of providing you the product key.

 

You can download and use this utility to retrieve the product key:  http://www.tenforums.com/software-apps/2577-showkey.html

 

But ... if you try to use that product key to install any Windows version other than the HP OEM version, it will not work.



I am a volunteer and I do not work for, nor represent, HP
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