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Recovery partition corrupted and recovery disks that were created do not work.

HP Dv6-2155DX
Microsoft Windows 7 (64-bit)

Hello,

Need some help....received a DV6-2155DX from one of my coworkers to perform a recovery.

I got the discs from him that he tried to create.  The problem is the partion is corrupted and

the disks do not work. He thought the disks not working is no problem that HP would replace

them because they do not work....  Can I please get HP to comp me on the disks so that this

laptop can be recovered to the factory original state.  Best regards.  HP is the best.

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Recovery partition corrupted and recovery disks that were created do not work.

Hi @Les_HP_Tech ,

 

 

Welcome to the HP Forums!:smileyhappy:



It is a terrific place to find answers and solutions!


For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More

 

 

I understand that you are unable to  do the recovery as the partition is corrupt and the set of recovery disk created are not working.

 

Please contact HP support to obtain a recovery kit.

 

Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.

World Wide Phone Support

 

Regards

 

 

 

 

Sparkles1

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