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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-21-2017 07:09 PM

HP Recommended
Product: Hp mini 311
Operating System: Microsoft Windows 7 (32-bit)
I bought this laptop last summer at a garage sale and i want to restore it to factory settings because rhere are a ton of weird programs on it. I tried following the f8 and f11 promtps, but nothing looks similar. It came with windows 7 and it doesnt have a cd port. I worry if i do anything i wont be able to use the laptop at all.
1 REPLY 1

‎05-22-2017 03:49 PM

HP Recommended

@Hillary242b

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

 

As I understand you need to help in restoring the hp mini 311 to factory settings,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Did you look for the image on the HP website? Click here if you haven't yet.

 

Alternatively, Here's the MIE creator to re-image the computer and after a lot of research,  

I've found what appears to be a 3rd party link: Click here to find a solution

 

Let me know how that works out, keep me in the loop and Good luck! 😉

Riddle_Decipher
I am an HP Employee

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