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Solved!

Touchpad: Lost two-finger scroll feature

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My Computer: HP HDX X16T-1100 CTO Premium Notebook PC
After update HP recommended software/drivers (don't remember exactly what it was, only that HP suggested I install it) I lost the ability to use two-finger gesture to scroll.
I have uninstalled and reinstalled Touchpad driver, but it still won't work.
I have doubled checked the settings and I do have two-finger scroll selected.
Now what?
Thanks for any help.
--Gordon
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Hi Gordon,

 

There is a second part to the two fingered scrolling...

Check this out and see if this applies to your version.

 

Right Click on your Synaptics icon in the Task Bar (or open from Control Panel > Mouse > Touch Pad Settings)

Click on the Two-Finger Scrolling > See the "spikey" wheel > Click on Spikey Wheel Settings >

Two Finger Scolling > CHECK Enable vertical scrolling... CHECK Enable horizontal scrolling... and whatever else you want / need > Close

 

 

I hope this helps!

                                 

 

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Dragon-Fur
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Thanks for advice, but I already did that before posting. I have also uninstalled and reinstalled latest driver to no avail.

 

I'm considering removing all references to the touchpad in the registry and reinstalling driver again.

 

I miss having two-finger scroll so much that I'm not giving up!!

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Hi,
Go to:

Control Panel -> Device Manager -> Mice and other pointing devices

Right click touchpad and choose ' Properties '. Next select ' Details ' tab and paste here Hardware Ids.

Below you've got example how to do it for other device:

464i329EA20FEFCDC76A
466i652BE51C12165A92
467iC2AEC23384DE4519

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Gordon,

 

Rats.  Well, there may well be another way to fix this!

 


You could try the Synaptics Web site:  Get the very latest driver from their site.  You do have the driver from your computer's website as a fall back in case this all goes sideways.

 

Synaptics.com - Drivers

 

There is a very similar post with the same issue - the fix turned out to be installing the Synaptics driver from their site (V15.2.20 at this posting).

 

Here is that post - maybe it will be helpful:

Synaptics touchpad on G60-530US

 

Good Luck!  Let me know how you fare.

 

I hope this helps!

                                 

 

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Did this solution fix your problem?  Mark this Post “Accept as Solution”!

 

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 2012 Year of the Dragon!

 

 

Kind Regards,
Dragon-Fur
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what does bluetooth have to do touch pad?

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I have HP notebook. Go to computer panel. click on ease of access, click oh how your mouse works.  At the bottom click mouse settings. click on touch pad settings. when that box opens click on touch pad settings in the box. check the two finger scrolling box ,if this box is already checked then uncheck it and recheck it..should work now

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