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CroMatt Honor Student
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WiFi button not working,WiFi option in mobility center is greyed out

HP 15-d050sm Notebook PC
Microsoft Windows 7 (64-bit)

So for the past day or so im trying to get the WiFi working on this laptop,didnt succeeded yet. 

I tryed the f10,f9,f10 ,not working.  HP Wireless Assistant doesnt eaven have any options in it when i instal him. Tryed to manualy instal drivers says its up to date and still not working.

Name of the wireless adapter is Railink RT3090 802.11b/g/n WiFi Adapter.

 

Hardware IDs:

PCI\VEN_1814&DEV_3090&SUBSYS_1453103C&REV_00
PCI\VEN_1814&DEV_3090&SUBSYS_1453103C
PCI\VEN_1814&DEV_3090&CC_028000
PCI\VEN_1814&DEV_3090&CC_0280 

 

So any help would be nice.

Ty in front,

CroMatt

 

 

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PhD Student
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WiFi button not working,WiFi option in mobility center is greyed out

Hi

 

To see what drivers are in use, you can try...

 

Open a Command Prompt window as an administrator, and type....  netsh wlan show drivers

 

C:\WINDOWS\system32>netsh wlan show drivers

Interface name: WiFi 2

    Driver                    : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
    Vendor                    : Realtek Semiconductor Corp.
    Provider                  : Realtek Semiconductor Corp.
    Date                      : 21/09/2015
    Version                   : 2023.18.814.2015
    INF file                  : C:\WINDOWS\INF\oem35.inf
    Files                     : 2 total
                                C:\WINDOWS\system32\DRIVERS\rtwlane.sys
                                C:\WINDOWS\system32\Rtlihvs.dll
    Type                      : Native Wi-Fi Driver
    Radio types supported     : 802.11n 802.11g 802.11b

=================================================

 

netsh wlan show interfaces

 

C:\WINDOWS\system32>netsh wlan show interfaces

There is 1 interface on the system:

    Name                   : WiFi 2
    Description            : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
    GUID                   : f5ff31f1-c343-42b0-b6a9-bd17e49ed64c
    Physical address       : 48:e2:44:54:66:27
    State                  : connected
    SSID                   : XXXXXXXXXXXXX1111111
    BSSID                  : 10:0d:7f:cf:2b:da
    Network type           : Infrastructure
    Radio type             : 802.11n
    Authentication         : WPA2-Personal
    Cipher                 : CCMP
    Connection mode        : Auto Connect
    Channel                : 11
    Receive rate (Mbps)    : 72
    Transmit rate (Mbps)   : 72
    Signal                 : 80%
    Profile                : XXXXXXXXXXXXX111111

====================================

 

getmac

 

C:\WINDOWS\system32>getmac

Physical Address    Transport Name

48-E2-44-54-66-27   \Device\Tcpip_{F5FF31F1-C343-42B0-B6A9-BD17E49ED64C}
B0-5A-DA-DE-84-28   Media disconnected
48-E2-44-54-66-28   Media disconnected

 

I only have 1 device connected, my Wi-Fi, the BlueTooth and Ethernet are missing.

 

You can work your way thru those listed below, in the hope that they may have an effect that is positive.

netsh int ipv4 reset reset.log
netsh int ipv6 reset reset.log


ipconfig /release
ipconfig /renew

nbtstat -RR

ipconfig /flushdns
ipconfig /registerdns

netsh winsock reset catalog

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CroMatt Honor Student
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WiFi button not working,WiFi option in mobility center is greyed out

errrm  so what should i do with the infos i get that way?

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PhD Student
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WiFi button not working,WiFi option in mobility center is greyed out

Hi

 

Good point.

 

Not knowing what would be reported it would be impolite to ask for specifics, and have you feel you are missing something and be embarassed to post.

 

The getmac gives mac addresses for devices that are present, and 3 values is a good number (even if disconnected)

1 x BlueTooth

1 x Ethernet

1 x Wi-Fi

 

My 3

48-E2-44-54-66-27   \Device\Tcpip_{F5FF31F1-C343-42B0-B6A9-BD17E49ED64C}
B0-5A-DA-DE-84-28   Media disconnected
48-E2-44-54-66-28   Media disconnected

have a common number 48-E2-44, this is the Manufaturer number  REALTEK, the other B0-5A-DA is RFCOMM I believe.

 

So if you could copy and paste that info it would help.

 

Then if you could type "ipconfig" and copy and paste all of that in, it will give a chance to assess your hardware, please.

 

Then we can move on from there perhaps.

 

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