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08-06-2015 06:14 AM
I upgraded my PC from Windows 8.1 to Windows 10. Since upgrading the Touch Screen / Screen functions are no longer available or working.
I checking windows itself there is no Pen or touch input available for this display?
08-07-2015 10:47 AM
Mine works partially. Control Panel>>Systems says I have no pen or touch screen. Touching the screen works just as if I were using the mouse. Instead of scrolling through the start menu, for example, scrolling with my fingers causes the tiles to relocate. This is what would happen if MS wrote only an onClick() function where they should have had onClick() and onTouch(). Surely they're not that incompetent. Well...
08-07-2015 11:00 AM
HP tech support said to call MS. It took hours, but MS called back and couldn't fix it. Will get a call from level 2 MS tech support in two days. It would be helpful if MS or HP acknowledged the problem.
08-10-2015 12:39 PM
I had the same issue after upgrading my Sony Vaio laptop, and found this fix on line... all is now good now with my laptop.
Some installs included an incorrect driver. See this EETI Galax link to insertr the correct driver. You may need to reboot to complete.
08-16-2015 05:26 PM
Hi I had the same problem and found the best solution for the computer. Although hp always recomends that you have the newest updates to keep your computer running, one oh hp's newest touch screen drivers is not compatible with windows 10. So your best bet at getting your multi-touch compatibility working on your touch screen again is to use the previous driver. So these are the steps that helped me solve this issue.
Step 1: Press the windows start button + the "x" key
Step 2: Select "Device Manager" from the list of options
Step 3: Click the drop down menu for "Mice and other pointing devices"
Step 4: If you have 2 drivers there then you have found the correct driver
(If there is only one I will include instructions on how to find the correct driver for your computer)
Step 5: Select your touch screen driver from within "Mice and other pointing devices" and double click on it to bring up the advanced options
Step 6: Click on the "Driver" tab from within that newly opened window
Step 7: Click "Roll Back Driver"
(That should have reset to the last touch screen driver your computer had. If you have removed the driver that I had you should now only have one driver in the "Mice and other pointing devices" drop down menu and you should have a few new drivers in the "Human Interface Devices" drop down menu)
Step 8: Restart your device so that the computer can configure the changes in drivers
If all goes well your touch screen should work like new again
Now for those who had a single driver in the "Mouse and pointing devices" drop down menu
~Complete steps one and two like you had in your first attempt
Step 3: Click the drop down for "Human interface Devices"
Step 4 : Look for the driver labeled "HID-compliant touch screen"
Step 5: Select the driver by double clicking on it
Step 6: Click on the "Driver" tab
Step 7: Click "Roll back Driver"
If the device was successfully rolled back go ahead and restart your device to let windows configure the device changes.
If worked like it was supposed to your touch screen should work the way you want it.
08-19-2015 08:33 AM
my touchsmart option gone since i updated to window 10.
it says short cut to touchsmart not available, neither does home puxh button on my HP 600 desk top open touch smart screen,