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Wireless adaptor issues in HP Spectre
08-13-2014 03:46 AM
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Hi - I have wasted the entire day today trying to look for a contact number to call HP Technical Support. All in vain. If Dell can have it, why cant you guys have it too??? After a long search I finally got to this page. My 5 month old Spectre is having issues with wireless. It is not picking up the wireless signal and after I did the auto fixing it comes it says: The Intel (R) Wireless - N- 7260 adaptor is experiencing driver or hardware issue.
My question, how can I solve this issue? Can it be done over the phone, or do i need to bring it to the service center? I am traveling on Monday night and really need this to be working. Thanks@
08-13-2014 07:10 AM
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i too have same problem with my wifi
it wont shows me all thee network
and if it does then i wont connect
but my phone does
i dont have time to visit service center
so waht i do is i go to devices manager
select the railink rt3290 wifi adapter
then disable it and after 1min enable it
then it shows all the network
and then when i connects to a network it wont
i had to try this around 4 5 times and it gets connected
as i busy now a days so i dont came online very often
08-13-2014 03:11 PM
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For a volunteer on this forum to help you, please post your laptop model number, OS you are running.
With so many wifi adapters for HP laptops, we will need model number. DO NOT post you laptop serial number or any personal information here.
This site is used for users to try and help each other with HP products, and is not monitored by HP on a regular basis.
Regards,
Louis
08-13-2014 05:10 PM
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08-15-2014
12:35 PM
- last edited on
03-07-2017
05:49 PM
by
OscarFuentes
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Hi
Welcome to the HP Forums!![]()
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I grasp you are having a difficulty with the WiFi adapter.
When posting it is very helpful to the community, if you include your exact model on HP Spectre 13 Ultrabook you have.
How Do I Find My Model Number or Product Number?
What is the exact issue you are experiencing?
Troubleshooting Wireless Network and Internet (Windows ![]()
How To Troubleshoot Internet Connection Problems by howtogeek.com
Using Automated Troubleshooting (Windows ![]()
I hope you find this beneficial.
08-15-2014 08:12 PM
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Don't bother I got it done myself. My husband helped me to download a new driver and I reinstalled it. However, there is some fundamental issue with the wireless adaptor in this model. My laptop worked for few hours with that new driver and then went off again. I had to reinstall likebthree times. I hate this machine and the service is beyond sucks!
08-18-2014
07:30 AM
- last edited on
03-07-2017
05:58 PM
by
OscarFuentes
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Hi SpectreSucks,
Yes you did provide the fact that you have a Spectre Ultrabook 13. HP produces many models of Spectre Ultrabook 13 as you will note from the link provided. .Spectre Ultrabook 13 Providing your exact model , as I request helps us to help you.
Have you ran The HP Support Assistant to aid with HP updates and resolving issues.
Have you tried Using Automated Troubleshooting (Windows
.
Here is a document that may assist you. Troubleshooting Wireless Network and Internet (Windows
.
08-18-2014 07:39 AM
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08-18-2014 07:49 AM
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