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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-12-2011 11:48 PM

HP Recommended

I bought a PCI ethernet adapter and install it and the problem is fix. I got my internet back. thanks again.

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‎02-12-2011 11:57 PM

HP Recommended

Great news! Thanks for posting back with success. If you would ,take a minute to mark the Reply which solved your problem with "Accept as Solution" button at bottom of the reply. This will help others who come in seach of posts with helpful solutions.

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‎02-13-2011 04:32 AM - last edited on ‎02-21-2017 10:39 AM by HP Administrator

HP Recommended

Hi,

First thing which you may do is updating Relatek lan driver to latest version.

You need to uninstall old driver berfore you will do anything.

 

Resource:
Uninstalling Software in Windows 7

Uninstall or change a program in Windows 7

How to uninstall or change a program in Vista

How to change or remove a program in Windows XP

 

Now download and install Relatek lan driver from here.

Reboot you system and check is this problem solved or not.

 

When above solution will not work then second thing which you may do is unchecking sleep mode in devices manager for it. To do this go to:

 

Control Panel -> System -> Hardware -> Devices Manager (if  you are using Windows XP)

Control Panel -> Device Manager (if  you are using Windows Vista or 7)

 

 

and double-click ' Network adapters ' to expand it . Double-click the ' Realtek Network Controller '. Select the ' Power Management ' tab and Uncheck  “Allow the computer to turn off this device to save power”.

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
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‎02-13-2011 02:05 PM

HP Recommended

great thank you, thats all for now.

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‎09-20-2012 09:56 AM

HP Recommended

The real tek network adapter is not listed in the device manager, so I can not the steps posted in previous postings, what can I do?

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