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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

hi! after i try to download this i lost my internet connection pls help. thanks

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HP Recommended

Hi Ariel_7979,

 

Thank you for visiting the HP Support Forums and Welcome. I will do everything I can to assist you. I have read your thread on your HP Notebook and having issues with the wireless adapter. The HP Support Assistant will help you install the drivers and software for your machine. It will locate the correct driver for wireless adapter. Here is a link download  the HP Support Assistantif you need it. You can do a system restore.

I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
Please respond with which Operating System you are running:
Which Windows Operating System am I running?

Please let me know.

Thanks.

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP

View solution in original post

1 REPLY 1
HP Recommended

Hi Ariel_7979,

 

Thank you for visiting the HP Support Forums and Welcome. I will do everything I can to assist you. I have read your thread on your HP Notebook and having issues with the wireless adapter. The HP Support Assistant will help you install the drivers and software for your machine. It will locate the correct driver for wireless adapter. Here is a link download  the HP Support Assistantif you need it. You can do a system restore.

I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
Please respond with which Operating System you are running:
Which Windows Operating System am I running?

Please let me know.

Thanks.

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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