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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Message 41 of 51
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How do I enable simplepass after I have disabled it on a particular website? My friend used my computer to sign in to her bank account ( we have the same bank), and she somehow disabled the simplepass, and I can't get it to come back.

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Message 42 of 51
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S_Bailey,

 

Welcome!

 

Try this to fix SimplePass 2011 / 2012 Webcard Lockout:

 

Open SimplePass, Scroll over and open that Webcard (Right-Click on it).

CHECK the "Enable Website Log On" Box

 

 

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Message 43 of 51
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How can I delete sites and passwords which are no longer used?

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Hi all,

I am new to Simple Pass and I want to add an online account, but there is no option for me to do that. I have tried going onto login pages and onto the actual Online Accounts Management and can't find any way to add an account. Can anybody help? ThanksInAdvance

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Message 45 of 51
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Simplepass isnt showing up on my computer anymore I dont know why it wasnt deleted by me

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Message 46 of 51
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Here's a link to AuthenTec's support site: http://support.authentec.com/KnowledgeBase.aspx.  AuthenTec is the vendor that supplied HP with the SimplePass software.

 

There is information on the support site on how to check and update your fingerprint reader's drivers as well as other troubleshooting procedures.

 

You can also download the latest SimplePass software from this site: http://support.authentec.com/Downloads/windows/hpsimplepass.aspx

 

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Message 47 of 51
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Hi im trying to make new finger print logins on my

HP dv7

NVIDIA GEFORCE GT6635M 
Intel CORE i7

But each time i go to set up windows Log On I put my password to log into my laptop and it keeps saying 
The Windows logon password you entered does not match. Please Try Agian plz help just wanna set back up my finger pint scan 
might help a little i recently did a windows refresh 

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Message 48 of 51
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Hi,

I reinstall my windows 8 and when i try to launch my HP simplepass protection i see that massage "it looks like you're having some trouble. Do you want to try again?" 

I check device manager everything is fine there after that i reinstall the drivers and i see that problem again.

My machine is HP ENVY dv6t QUAD edition.

 

 

Thanks in advance.

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Message 49 of 51
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I am having same problem. I don't see any answers or posts about problem solved. Since 2010????

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I fixed the problem.....

My problem was the driver...i click on "Roll Back Driver" after that "Update Driver" and the problem was fixed.

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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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