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some keyboard keys r not working m,n,j,h,u,y,7,6

pavillion g6-1301TX
Microsoft Windows 7 (64-bit)

my laptop keys m,n,j,h,u,y 7,6 are not working.....in control panel it shows standard ps2 keyboard is working properly...i uninstaaled keyboard and reinstalled it but it didnt worked......pavillion g6-1301tx windows 7 home basic

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some keyboard keys r not working m,n,j,h,u,y,7,6

Hello @mohanpreet,

 

Thank you for visiting the HP Support Forums! The forums are a great place where you can find solutions for your issues, with help from the community!

 

I understand that you are having an issue with the keyboard, and wanted to assist you!  I see that in Control Panel, the system states that the keyboard is working properly.

 

First, try reviewing the following document, and let me know how it goes:

HP Notebook PCs - Notebook Keyboard Troubleshooting (Windows 7)

 

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great day!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
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