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windows 10 start menu not working
09-04-2015 04:49 PM

my windows 10 start menu is not coming up when i click it.
what is causing it and what can be done to fix it?
10-14-2015 10:57 AM

Hello,
I have heard of this issue and can affect Windows 10 users in general.
Below are a few links about this issue and resolutions avaialble:
http://www.thewindowsclub.com/start-menu-does-not-open-windows-10
http://www.pcadvisor.co.uk/how-to/windows/how-fix-start-menu-in-windows-10-3623893/
Hope this helps!
Make it easier for others to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
02-28-2016 12:29 PM

@dannycr7 wrote:my windows 10 start menu is not coming up when i click it.
what is causing it and what can be done to fix it?
Sadly, nothing. I've tried at least 5 different 'fixes' but none worked. Microsoft is aware of the problem. Be careful, there is a fix offered on the TEN' forum that is a .bat file that caused me to have to do a system restore. Easiest work around for me was creating a second signon id.
03-02-2016 05:24 PM

I have reinstalled Norton and my Start is still working. I know HP likes to push Mac Afee, but I won't go that route. I saw in the Microsoft forum, one of the people thinks it has to do with the processors. His theory is that Intel based machines have the problem, but AMD machines are doing ok. I've got mor problems with lost email from my System Restore, then anything else. I have installed 6 different email clients and finally got one to work. Good luck everybody.
03-02-2016 05:28 PM

I think we're going into our third restore. Either Norton works or start, but not both at the same time. Wish us luck. If it doesn't work this time, it'll be Norton and no start button.
03-02-2016 05:43 PM

I know I lived without Start for a few days. I am sure it's a Microsoft issue, and they are aware of it. We would think they have the expertise to get a fix out soon. Good Luck !
03-06-2016 02:49 PM

03-06-2016 03:30 PM

No. In fact it turns out we haven't been able to solve the problem after all. When we uninstalled Norton, the start menu did work. But, when we reinstalled it, it didn't work. With a choice between using start and having anti-virus, we chose to have Norton working.
03-06-2016 04:19 PM - edited 03-06-2016 04:34 PM

@donnyandmarie wrote:No. In fact it turns out we haven't been able to solve the problem after all. When we uninstalled Norton, the start menu did work. But, when we reinstalled it, it didn't work. With a choice between using start and having anti-virus, we chose to have Norton working.
I agree Norton didn't affect mine either way. Creating a second user with or without Admin capabilities does work. Just an FYI, I didn't realize that all software has to be installed for the second user. A real pain. Now I have 4 users on this laptop, and only one me.

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