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HP Recommended
Photosmart 7520
Microsoft Windows 10 (64-bit)

My printer won’t pick up sheet of paper to print. Is it possible to find a repair shop that can fix that affordably?

3 REPLIES 3
HP Recommended

That printer model is very complicated to repair. 

Check when you send a print job does rubber rollers rotate on paper in the tray, if yes then a cotton swab and alcohol clean the rubber rollers and that might fix your issues.




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HP Recommended

Thank you for your post.  I’ll check the printer again tomorrow (I’m not home). But I wonder, what if the little rubber rollers don’t rotate?  Then is the printer beyond help?

Thank you. 

HP Recommended

If the rollers aren't rotating it's time for a new printer.




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