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HP Recommended
HP Color LaserJet Pro MFP M479fdw

How to remove paper from the upper dispense location ( rear top compartment)?? No easy access to the area.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

This is a frustrating design because paper stuck  in the upper area or in the fuser is nearly impossible to remove unless you remove the fuser unit from the printer. Attempting to remove the paper any other way will result in a damage to the printer. There are videos on Youtube that show the steps needed to remove the fuser assembly.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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2 REPLIES 2
HP Recommended

This is a frustrating design because paper stuck  in the upper area or in the fuser is nearly impossible to remove unless you remove the fuser unit from the printer. Attempting to remove the paper any other way will result in a damage to the printer. There are videos on Youtube that show the steps needed to remove the fuser assembly.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Many thanks RepairTrooper for the advice!

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