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HP Recommended
officejet pro 8600
macOS 10.13 High Sierra

Paper tray is stuck. Can't pull out or push in.

1 REPLY 1
HP Recommended

@Vivian49

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

I understand that your HP printer paper tray is stuck and it's not functional, it seems like hardware related issue with the printer. 

Please reach out to HP Support in your region regarding the service options for your printer. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/
 

Hope this helps!              
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

ECHO_LAKE
I am an HP Employee

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