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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- printer jammed - no paper jammed. Do not know how to fix it.
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05-31-2024 07:29 PM
HP Recommended
Operating System: macOS 12.0 Monterey
I wanted to print some papers but it got jammed and did not work.
Then a sign appeared saying " Jam in output bin. Open top cover & release clearance lever. Clear jam.
I opened top cover but could find no paper jammed.
I tried many times to find how to fix it but I don't know where the clearance lever is.
What shall I do ?
1 REPLY 1
05-31-2024 08:19 PM
HP Recommended
You have to follow all steps even NO physical paper jam to clear/reset ALL sensors.
Regards.
BH
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