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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: HP Solution Center Adobe Flash Player
Create an account on the HP Community to personalize your profile and ask a question
01-12-2021 02:32 PM
HP Print and Scan Doctor 5.5.2
Ich kann bei mir auswählen.
1) Druck korrigieren
2) Fehlerbehebnung beim Scanen
Wenn ich 2) wähle bekomme ich den Hinweis, dass das Softwarepaket (HP Solution Center) nicht vollständig installiert ist.
Jetzt gebe ich Software installieren an und ein Flash Player wird installiert.
In msconfig Autostart und Dienste Adobe Upgrade Dienst deaktivieren.
01-12-2021 02:41 PM - edited 01-12-2021 02:43 PM
On my notebook (W10), HP Print and Scan Doctor (Dutch version) does notice that Adobe Flash is missing. It tells me to install Flash by visiting the Adobe website. HP Print and Scan Doctor does not install Flash by itself as it does in your case.
01-13-2021 09:21 AM
I got an easy solution for the problem, I've noticed that the scaning program is not requiring flash, so you just need to find the .exe in the HP Folder, for example: C:\Program Files (x86)\HP
Now you search for all .exe files (yes, there are many of them) and one of them is just the scaning program (it got a specific scnanning like logo). So you can start it and its as usually.
01-13-2021 10:41 AM
Hey @HermannH !
Hope your doing fine! 🙂
Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.
Thank you for your understanding.
Regards.
MatheusH
HP Support Community Moderator
01-13-2021 10:42 AM
Hey @HermannH !
Hope your doing fine! 🙂
Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.
Thank you for your understanding.
Regards.
MatheusH
HP Support Community Moderator
01-13-2021 10:43 AM
Hey @HermannH !
Hope your doing fine! 🙂
Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.
Thank you for your understanding.
Regards.
MatheusH
HP Support Community Moderator
01-13-2021 10:43 AM
Hey @HermannH !
Hope your doing fine! 🙂
Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.
Thank you for your understanding.
Regards.
MatheusH
HP Support Community Moderator
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