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‎01-11-2019 07:05 AM - edited ‎01-11-2019 11:11 PM

HP Recommended
Product: HP MFP M132nw
Operating System: Microsoft Windows 10 (64-bit)

I used to be a regular purchaser of HP laptops (3 in a row) and printers (2 in a row) - I stopped a few years ago when I realised that the build quality was what might best be described as christmas cracker. 

 

Foolishly I recently brought a laserject printer/scanner the MFP M132nw. 

 

Naturally as it is an HP machine I have regretted this stupid decision ever since. 

 

Please understand I am not looking for help from the poor people that HP employ to moderate/respond on this site (I am very sorry that your life took such a tragic turn).  I am only writing to vent my anger at HP who have sold me yet another turkey.  The tragic thing is that the printer/scanner works -  it is the wifi communication between printer and pc that fails.  Interestingly this is a process that the rest of the competetive technological world has mastered.   HP are doubtless using some clockwork/steampunk solution of their own.  I guess the upside of being so technologically backward is that nobody will ever steal your patents - can you imagine the dust up if HP took a competitor to law for stealing HP's proprietary rubber band technology.

 

Recently, after re- reading the manual - reinstalling the driver etc -  I punched my printer so hard that I hurt my finger.  This technique worked well (apart from the finger injury) -  I punched the side of the printer (as hard as I could ) whilst shouting "print curse you you print!".  I repeated this fix three times and magically the printer started to print.  Maybe you should put this as hint or tip on the help pages.

 

I do hope that HP enjoys the financial and reputational success that it deserves.

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