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‎04-24-2021 10:00 AM

HP Recommended
Product: Dell
Operating System: Microsoft Windows 10 (64-bit)

Since the latest update to my Windows computer, my printer will not print black.  I have run all the necessary tests to make sure it is not the printer.  It will actually copy/print in black but not  print from the computer.  I have updated the printer and it seems to be a problem with the latest download and it is driving me crazy.  The download that caused the problem is kb5000822.  Anyone have a rather simple solution other than ditching this HP printer or just using it for a scanner/copier.

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