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Member Since: ‎01-24-2014
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New HP Scanning Program will not operate Automatic Document Feeder

I had an HP Photosmart 7280 printer and added a HP Photosmart Premium C310 printer for a second home. With the 7280 printer the scanning software that came  with the printer allowed me to scan multiple page documents from the automatic document feeder. I had to load HPScan ver4.0.50 (114) software to run the new C310 printer and in doing so removed or updated the existing software. I am able to print and scan with either printer however I can now only scan one document page at a time from the flatbed only (no automatic document feeder). This is incredibly frustrating and I cannot see how to overcome this and have no way of going back to the old software which worked great. I cannot see how to combine the individual pages when saving them so a 10 page document comes out as 10 separate saved documents. 

Any ideas on what I can do about this?


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