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Graham1201 Honor Student
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Printout Quality from AutoCAD

officejet pro 7740
Microsoft Windows 7 (32-bit)

I have had to change from a 7500 printer to a 7740 printer [the 7500 broke]

With the 7500 the lineweight from autoCAD wa exelant and gave very fine lines and details. printing the same material through th 7740 gives a heavy line nothing under 0.2mm. also block colour transparency % does not print. block colour is always 100%.

How do i get the line quality back and achieve colour densities required???

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HP Support Agent
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Message 2 of 10
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Printout Quality from AutoCAD

@Graham1201

 

Welcome to HP forums, I see that you are getting print quality issues.

  • Did you try to print from a different application and check if that prints fine?

Meanwhile, print a print quality diagnostic page

  1. Load plain white paper in the input tray.

  2. On the printer control panel, swipe down to open the Dashboard, and then touch the Setup icon .

  3. Swipe up on the display, touch Reports, and then touch Print Quality Report.

    A Print Quality Diagnostic Page prints.

    Figure : Example of a Print Quality Diagnostic Page

    Image: Example of the Print Quality Diagnostic Page

and check how does it print.

 

Reply with the result of the above-mentioned steps, for further assistance.

Cheers.

Sandytechy20
I am an HP Employee

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Graham1201 Honor Student
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Printout Quality from AutoCAD

SaandyTechy20, Thanks for replying.

I've tried al lthat and it still prints thick lines from Autocad.

 

It is very disapointing to go from one HP printer which was giving exelent copies to a newer better hp printer which isn't.

 

Graham1201

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HP Support Agent
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Message 4 of 10
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Printout Quality from AutoCAD

@Graham1201

 

Thanks for responding.

 

I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

 

Cheers.

Sandytechy20
I am an HP Employee

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Archit3ct Top Student
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Printout Quality from AutoCAD

Hello, i have exactly the same problem as Graham1201,

"I have had to change from a 7500 printer to a 7740 printer

With the 7500 the lineweight from autoCAD wa exelant and gave very fine lines and details. printing the same material through the 7740 gives a heavy line nothing under 0.2mm. also block colour transparency % does not print. block colour is always 100%."

Please help me.

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Archit3ct Top Student
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Message 6 of 10
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Printout Quality from AutoCAD

Can you send me the same private message about the 7740 printing broblem?

Also why you send private messages and not public at the forum? 

If you have the solution please give to all the forum members...

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FilipeSilva Top Student
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Printout Quality from AutoCAD

I have the same exact problema to the point of thinking about returning the printer

Archit3ct Top Student
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Printout Quality from AutoCAD

I tried to give back the printer. It was not possible.

But i "solve" the problem by buying an EPSON printer L1300, with great quality when you print from autocad!!!

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FilipeSilva Top Student
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Printout Quality from AutoCAD

If the solution is to buy an Epson, perfect 🙂 

We will have to replace our HP DesignJet 500 soon, so Epson will it be, or Canon etc... 

 

diegocalderon Student
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Printout Quality from AutoCAD

Hi,

I have exactly the same problem with CAD lines. We changed the printer from another HP model, and this one, costing more, has ruined all of our drawings. I have tested setting the plotstyles all the way down to 0.000mm and there is no change to what a 0.5mm line thickness. We urgently need assistance of this as we are having to outsource all of our printing and it feels as such a waste.

 

Thank you

 

Diego

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