The blue wireless network light does not light on the printer. I have tried the factory reset I found online (holding the network and cancel buttons down together for 15 sec). I have left it unplugged. I spent 2 hours with HP Tech Support on the phone today. I spent an hour on the phone with a friend that does tech support for another cable provider. It does print with the USB cable.
I found this somewhere: "I called HP and they told me that there is no factory reset on this printer model. It is however possible to reset the network settings and put the printer in a "setup state" by holding the network-button and the red cross button for 15 seconds. "
We THINK the wireless radio is burned out or broken. Anyone else have this issue?
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