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This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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AirPrint - how to use Apple's AirPrint solution on HP ePrint Printers

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Greetings,

 

Please see this link for information about how to use AirPrint with  HP ePrint products - http://support.hp.com/us-en/document/c02623193

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I have the 8500 Premium.  The link you posted just says, "The following products will be AirPrint compatible after downloading and installing a firmware update, available in December 2010, using the product control panel:"

 

How exactly do I do this "using the product control panel'?  I can't find any firmware update on the HP support site and I can't find any option on the front panel of the printer to do any firmware update.  This is extremely vague.  Please explain.

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Do you need the 8500 A Premium to use airprint, or will it work with 8500A Plus?

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Yes, the link clearly says that the Plus and the Premium will work after a firmware update. But it doesn't explain how to do this firmware update.
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Hello, 

 

This is how you updated the printers firmware:

 

from the printers control pane, home screen

 

Right Arrow – Setup – web services Setup – product updates – check for product updates

 

hope this helps

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Was the solution you suggested applicable only to the machine in question in that thread? I have a C309g Photosmart, and want to check for updates for my machine to see if I can print using my iPhone or iPad over iOS 4.2 Airprint.

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The above firmware update description does not apply to the HP Officejet Pro 8500 A909n Series.  Where is the firmware update for this particular printer?

 

Thanks!

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Hello,

I have HP Photosmart Premium C309g-m and there seems to be no option to update the printer firmware in the printer menu. All items under "Setup" option are listed below:

 

Network

Tools

Preferences

Bluetooth

Snapfish Web Proxy

 

 

I was also unable to find an option to update the firmware in any of the submenus. Please tell me how do I update my printers firmware.

 

Any help is much appretiated.

 

Thank you,

 

Jan

 

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The Photosmart C309 does not support AirPrint. One needs this year's model, the C310. Here's the list of HP printers that include AirPrint:

 

http://www.hp.com/sbso/printing/mac/apple-airprint.pdf

 

I don't believe that the C309 is an e-print printer either.

 

I hope this helps.

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connect your apple device to your computer.  Then go to iTunes - your device and os - it should show any upgrades and installl them for you

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