• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-16-2017 08:58 AM

HP Recommended

Hi @Normrn,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query. I'll be more than glad to help you.

I understand that you are facing issues with your HP ENVY 5530 e-All-in-One Printer wherein it is asking for the password to connect to the printer from the iPhone.

 

This issue could occur if the iPhone is connected by wi-fi direct.

 

The password will be displayed on the control panel of the printer. You may also print the network configuration page for the password.

 

And here are a few steps in the link to print the network configuration page: Printing a Network Configuration Page

 

You may also check the link for printing with wireless direct: Printing with HP Wireless Direct

 

Let me know if this works.
 

You have a good day ahead.

Rainbow23 - HP Support.
Was this reply helpful? Yes No

‎10-22-2017 10:01 AM

HP Recommended

What is a WPS button on your router??  Does that add the change password option on the 5530??  Thanks

Was this reply helpful? Yes No

‎10-22-2017 01:21 PM

HP Recommended

I finally determined how to find the password on by 5530.

 

From the main printer screen:

 

-Select the icon in the top center of the icon list, this will take you to the "Wireless Direct Settings" Screen

-Select the "Display Password" option which displays the password and has an opition to reset.

 

Much simpler than  I thought.

 

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.