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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-06-2017 03:36 PM

HP Recommended
Product: desk jet 1515
Operating System: Microsoft Windows 7 (32-bit)
 

sir, please assist me in unlocking my Hp desk Jet 1515 catridge. After shearing the catridge with my friend it won't work back in my printer, instead it is showing "Hp secure Catridge inserted"

3 REPLIES 3

‎05-06-2017 05:59 PM

HP Recommended

What is the exact message...

 

'HP Protected Cartridge Inserted?'

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‎05-06-2017 11:52 PM

HP Recommended

The exact mesage reads:

 

'HP Protected Cartridge Inserted'

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‎05-07-2017 04:31 AM

HP Recommended

OK, well you are stuck.  Here is what happened.  Your friend on his printer has Cartridge Protection turned on.  This means that ANY cartridge used in his printer will now be protected and LOCKED to his printer only. 

 

Trying to take that cartridge to another HP printer will show you that message that you have now.  There is NO way to fix the cartridge once it is protected. 

 

I would make your friend buy the cartridges that will only work in his printer now.  He should turn OFF Cartridge Protection in his printer so this does not happen again.    He must use the printer's EWS to change this mode.

 

Again, your cartridges will only work in his printer now, forever.  Give them to him will a bill to buy you replacements. 

 

You can search the web for info like this...

 

http://blog.atlanticinkjet.com/choose-by-brand/hphewlett-packard-cartridges/what-is-hp-cartridge-pro...

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