12-17-2008 09:29 PM
I'm having the same error I'm trying to reinstall the S/W that came with my psc 1610. I have tryed severly times. to reinstall the last time i did a LEVEL 4 uninstall then deleted the dictories and cleaned the system regestery.
Then reinstalled I get the message starting image zone and doc viewer.
10-10-2010 08:58 AM
I, too, am experiencing that same error message - along with a different one (which I have not catalogued here). It began after I re-installed the Photosmart Premier software on a PC that had crashed. I used the installation CD that came with the C6180 I own. I tried uninstalling and reinstalling the software but it did not help at all. The software just does not see any images at all - anywhere on my PC or on my home network. I've even tried changing settings on the Image Catalog - which is when I received the latest error message. I even tried starting with the Photosmart Express software (which did see the photos, but as soon as I tried to View them, the error message popped up once more. I'll keep trying some other solutions on my own, but if anyone here gets the right answer, it would save us all a lot of effort