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britesc
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Solved!

L7590 unable to save to any memory device

HP Recommended
OfficeJet Prp L7590
Microsoft Windows 10 (64-bit)

Hi,

I can no longer save a scan to any memory device.

If I select memory as the save option I get an Error ! it just does not recognise any memory device.

 

Is this a trip to the local dump or is it resovable.

 

Thanks and kind regards,

 

jB 

Spoiler
 ? ? 

 

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Aardvark1
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HP Recommended

Hello @britesc

 

Welcome to the HP Support Forums. I understand that your L7590 is not detecting memory devices. I would like to help 

 

try the following: 

 

  1. Turn the printer on, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Unplug the power cord from the wall outlet.
  5. Wait at least 60 seconds.
  6. Plug the power cord back into the wall outlet.
     NOTE:
    HP recommends connecting the printer power cord directly to the wall outlet.
  7. Reconnect the power cord to the rear of the printer.
  8. Turn on the printer, if it does not automatically turn on.
    The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
  9. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

If it is still not detecting the memory device, try the following document. 

HP Single-Function and Multi-Function Printers - Troubleshooting Memory Cards

 

Hope this saves you a trip to the dump. 

Aardvark1
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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Aardvark1
Retired
Retired
3,446 3,272 246 422
Message 2 of 2
Flag Post
HP Recommended

Hello @britesc

 

Welcome to the HP Support Forums. I understand that your L7590 is not detecting memory devices. I would like to help 

 

try the following: 

 

  1. Turn the printer on, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Unplug the power cord from the wall outlet.
  5. Wait at least 60 seconds.
  6. Plug the power cord back into the wall outlet.
     NOTE:
    HP recommends connecting the printer power cord directly to the wall outlet.
  7. Reconnect the power cord to the rear of the printer.
  8. Turn on the printer, if it does not automatically turn on.
    The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
  9. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

If it is still not detecting the memory device, try the following document. 

HP Single-Function and Multi-Function Printers - Troubleshooting Memory Cards

 

Hope this saves you a trip to the dump. 

Aardvark1
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

View solution in original post

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