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Will_915
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Laserjet P4014 with PostScript errors

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HP LaserJet P4014
Microsoft Windows 7 (64-bit)

 

I have an HP P4014 that, when printing with PostScript, prints only the first page and then a 2nd page with ;

 

   ERROR: rangecheck

   OFFENDING COMMAND: stringwidth

 

 

This happens with any application including printing from Notepad and even Windows test print.

 

The printer is TCPIP network connected.  The print queue is on Windows 2012 R@ and the clients are Windows 7 (32 & 64 bit).  The printer is running firmware version 04.260.1.

 

I've tried several HP UPD postscript drivers including the latest 6.1, 6.2 & 6.2.1 versions. Always the same results.

 

Pinting from clients or the print server itself, same result.

 

I've cold reset the printer.

 

Nothing helps.  Any ideas would be appreciated.

 

Bill

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davidzuts
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Have you tried the pcl5 or pcl6 drivers just to see what happens.  Try it on one computer using the local tcp/ip connection.

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dansdaduk
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If you have another similar (not necessarily the same model) LaserJet printer, you could try the following in an attempt to determine whether it is the printer or the driver which is at fault:

 

  • Print a small test document (one which exhibits the failure), but select the 'Print to file' option in the Print dialogue; this will capture the print job to a nominated .prn file.
  • Copy the content of the .prn file to the other (PostScript-enabled) printer, and check the result.
  • How to do this copy depends on how the printer is connected, and on the operating system on your workstation; for a network-connected printer with a Windows workstation, use the 'lpr' command - see http://h30434.www3.hp.com/t5/LaserJet-Printing/print-postscript-file/m-p/5594589 for a more detailed description.

You could also check to see how GhostScript handles the content of the captured .prn file.

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