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‎03-27-2017 10:30 AM - edited ‎03-27-2017 10:31 AM

HP Recommended
Product: Officejet Pro 8710
Operating System: Microsoft Windows 7 (64-bit)

Hi there,

 

I have a problem. When I want to print over wifi to my almost new HP Officejet Pro 8710 I need restart my printer every time when printing. 
I follow instructions to set ip address, upgrade printer firmware, but problem stay. 

 

Where is a problem?

Thank you!

2 REPLIES 2

‎03-27-2017 11:21 AM

HP Recommended

Hi,

Please give your printer a fix (or static) IP address, this may help. The following steps are for an HP Officejet Pro. Your printer may be slightly difference.

1. Record its existing IP address (touch to the antenna symbol),
2. Touch Home then touch Setup,
3. Touch Network setup,
4. Touch Wireless settings,
5. Touch Advanced settings,
6. Touch IP settings
7. Touch Ok,
8. Touch Manual,
9. Touch IP Address (it should show existing IP address)
10. Now change the last 3 digits from something to something greater than 100
11. Touch Done then Ok

Reboot the printer.

Regards.

BH
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‎03-27-2017 11:25 AM

HP Recommended

Take a look at this HP doc.

What router are you using?

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