PCL XL error LaserJetPro CM1415fnw

[zachofdash]

PCL XL ERROR

Tried remove and added back in with new drivers

Tried complete uninstall, reboot then reinstall with very latest drivers

Tried power cycling computer and printer

Tried printing from a variety of programs.

Tried EPrint

Tried clicking the "firmware update" in this forum but the link is dead.

Tried the Print Doctor - it thinks nothing is wrong

Finally powered off printer and back on....  Fixed.

[dkwkdub]

I am having a similar issue on a LaserJet MFP400 m475dn.  This is affecting 50+ people in the company currently and this is a brand new printer.

Error Message sheet that prints out reads:

PCL XL Error

Subsystem:  TEXT

Error:  InternalError 0x50

File Name:  cheettext.c

Line Number:  710

I have tried power cycling, factory reseting and re-installing on the network, re-installing drivers.  Still the same issue or it prints out 100's of pages with 1 line of code at the top rather than any documents.

[Mist3r_T]

Hi,

So new FW was recently released to web to specifically address some of these issues. Please go ahead and upgrade to the latest version of FW.

Thanks!

[zachofdash]

Way to not include the link to it!  Come on HP employees if this is how HP gives help then at least give a link.

I searched in the drivers area and hope this is right:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=kj-85662-10&cc=us&dlc=en&lc=en...

or

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4089...

[acycses]

Fixed it! Thank You!

[pcwizard]

Hi acycses,

Thank you for the update. Glad to  hear your issue has been resolved. Can you assist me with what post in this thread assisted you with getting this issue resolved?

[acycses]

Np pc it was your post that said to upgrade the firmware.

[pcwizard]

Hi acycses,

Thank you for the additional information. Have a wonderful day.

[NuttyGrandad]

Using windows 7 ultimate.

Cannot print pdf files anymore!
Cannot print anything after it locks up!
When it freezes it goes through 2 reems of paper with gobblydygook on it...and if you cxl ie then it jams again and you start form the beginning!

I never had a problem with HP before,,this is **bleep**in ridiculous!!

Line # 710 cheettext.c

[pcwizard]

Hi NuttyGrandad,

Update the firmware on the printer, and let me know if you have the same issue?

HP LaserJet Pro Series Firmware Update Utility