Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
I took printer out of the box and install cartridges. I said it would setup and it was going to take approximate 22 min and it never finished. I restarted printer, unplugged and cant figure out how to reset printer.
I hope you were able to resolve the problem but if it didn't reply to this post to help you resolve it.
The FW location for 477 dw is here:
Could you please verify that the FW version is 1611B?
With the unit on, hit the question mark on the front panel when you are at the home screen, then go to the bottom of the menu to printer information. The FW version will be at the bottom.
I have this exact same issue with the same printer. UGH!!! Anybody have any solutions.....
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