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lt4buckeyes
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Printer Issues when connected to a 5 GHZ router

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I have spent countless hours trying to eliminate any other variables and have narrowed this down to a guaranteed source of the problem.

 

I have an OfficeJet 8600 n911n All In One connected on an R7000 Netgear Nighthawk via 2.4 GHZ (only wireless way).  I am using a Dell Studio 15 (Windows 7 premium 64bit) connected to the same router via 5 GHZ.  Everything works fine 50% of the time, but the other 50% I have issues connecting to this printer.  Print jobs fail and any two way communication is halted, rendering the printer useless.  Staic IPs have been used, IP reservation on the router, firewall settings have all been evaluated.  It comes down to this...when my PC is attached wirelessly via 2.4 GHZ, I have ZERO problems.  Now there have been numerous posts claiming this cannot be the problem , because once connected, neither device knows how the other is connected.  This may be a router issue or just an issue with one of the devices, but it is an issue.  Has anyone encountered the same problem and figured what would cause this.  I really appreciate the LAN speeds of 5 GHZ, as I transfer data continuously via my LAN.  I do understand that the 2.4 GHZ speeds are certainly enough for the internet and wireless printing, but I like the 5 GHZ and the dedicated no interference band.

 

Any help or comments would greatly be appreciated.

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ShlomiL
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Hi,

The HP printer only support 2.4GHz, I affraid that the coputer will not be able to communicate with the printer once it is connected using 5GHz.

 

You may find more information within the Dual Band section below:

http://www.hp.com/global/us/en/wireless/wireless-network-help.html

 

Hope it clarifies,

Shlomi

 

 

 



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peelage
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It is 2015 and I am still have 5GhZ wireless printer issues still. Amazing. Your post is from almost 2 years ago. You'd think that they'd be able to figure it out. Looks like I will be going back to 2.4ghz on all devices. :HalfEyes:

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dct1954
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I determined I had a wireless phone interfering with the 2.4ghz transmission/reception of the printer. I changed my phone to a 5.8ghz and the problem subsided which I assume my 2.4ghz garage door opener and/or microwave might be doing their best to interfere as well.

You might also try a wifi interference detector to see what it shows.

http://www.techspot.com/downloads/5936-inssider.html

 

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