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05-18-2010 08:53 AM
Hey guys, I have a user who has a HP P2035n printer, it is a local printer and is not connected to the network, and it is not shared. She is using windows 7 32 bit and is unable to print multiple copies of a document. She is able to select how many copies she want, but the printer only does one. I don't think it is a driver issue, because when I log on to the same machine under an alternate account I am able to print just fine. I have disconnected/reconnected the printer without any luck, I looked through the configurations and there is nothing that indicates a problem. Mopied is enabled. And the driver is up to date to the best of my knowledge. Any suggestions?