My printer works just fine until I try to print a coupon off the internet. Example, tried to print a coupon from a portrait studio and the coupon will not show up. It is blank. Not the first time this has happened. Thanks for you assistance.
I see that you are having some issues when printing from your Windows 8.1 PC to your Officejet 4500 All-in-One Printer. I can help you with that, however I am going to need some clarification first. Please let me know:
If you have this issue when printing from other websites.
The browser you are printing from.
If you have this issue when printing from other browsers.
Once I know this I will be better able to assist you.
~DocCottle I work on behalf of HP
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Thank you for responding. Yes, I have had the same problem with at least two other websites. Tried printing of membership card from military association and card from car rental rewards sites. I am using Internet Explorer and have Windows 8.1 OS. Have not tried other browsers. To be honest I am pretty much tech illiterate when it comes to things like this.