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Printer will not print coupons

HP Recommended
4500G510
Microsoft Windows 8.1 (64-bit)

My printer works just fine until I try to print a coupon off the internet.  Example, tried to print a coupon from a portrait studio and the coupon will not show up.  It is blank.  Not the first time this has happened.  Thanks for you assistance.

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HP Recommended

Hey @nolenut52,

 

Welcome to the HP Support Forums.

 

I see that you are having some issues when printing from your Windows 8.1 PC to your Officejet 4500 All-in-One Printer. I can help you with that, however I am going to need some clarification first. Please let me know:

  • If you have this issue when printing from other websites.
  • The browser you are printing from.
  • If you have this issue when printing from other browsers.

Once I know this I will be better able to assist you.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
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Thank you for responding.  Yes, I have had the same problem with at least two other websites.  Tried printing of membership card from military association and card from car rental rewards sites.  I am using Internet Explorer and have Windows 8.1 OS.  Have not tried other browsers.  To be honest I am pretty much tech illiterate when it comes to things like this.

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Alright, download and install Mozilla Firefox or Google Chrome by clicking on either of these links.

 

When you would like to print a website, open either browser and find the website. This should allow you to print.

 

Please let me know if this resolves your issues. If it does, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
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