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Student
Posts: 1
Member Since: ‎01-19-2010
Message 1 of 3 (5,429 Views)

Printer won't print text documents

My HP 4300 series all in one printer prints images but won't print text from word processor documents.  If I print a test page it will only print the image part but none of the text will appear.  Blank pages are printed when I attempt to print text from a word processor however images are printed perfectly from web pages etc.  Any help would be greatly appreciated so that I can have full functionality of my printer again.  Smiley Happy

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Student
Posts: 1
Member Since: ‎01-10-2011
Message 2 of 3 (5,110 Views)

Re: Printer won't print text documents

you need to either clean your ink cartridges or replace them, pop them out use a barely wet qtip with distilled water, if it gets better than keep trying to clean them if not then gotta replace...

Top Student
Posts: 9
Member Since: ‎01-04-2011
Message 3 of 3 (5,094 Views)

Re: Printer won't print text documents

[ Edited ]

Hello

 

See if the link will help you with the printing issues. 

http://support.hp.com/us-en/document/c00613428

Thanks

Laura

Although I am an HP employee, I am speaking for myself and not for HP.
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